Farmers often need quick answers on crop problems, pests, weather or government schemes. The Kisan Call Centre (KCC) of the Ministry of Agriculture and Farmers Welfare provides free advice over the phone. Here is how it works.
The number
Farmers can call the toll free number **1800-180-1551** from any mobile or landline. The service was launched in January 2004 and has handled crores of calls since then.
Timing and languages
The service generally runs from early morning to late evening on all days. Calls are answered in many Indian languages through centres in different states, so farmers can speak in their own language.
How it works
- **Level 1:** trained agricultural graduates, called Farm Tele Advisors, answer the call and try to solve the query immediately.
- **Level 2:** if the query is complex, it is passed to subject matter experts at state agriculture departments, ICAR institutes or agricultural universities, who call the farmer back.
The details of calls are recorded, which helps track common problems in each area.
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What you can ask about
- Crop varieties and sowing time
- Pest and disease control
- Fertiliser and soil health
- Irrigation and water management
- Weather based advice
- Animal husbandry, dairy and fisheries
- Horticulture
- Government schemes like PM-Kisan, crop insurance and the Kisan Credit Card
- Market prices and marketing
Tips for a useful call
- Keep details ready: crop name, variety, sowing date, area and the problem seen.
- Describe symptoms clearly, such as yellow leaves, spots or insects.
- Note the advice and ask for the name of any recommended product and its dose.
- Ask for a call back from an expert if needed.
mKisan SMS service
Through the mKisan portal, farmers can register to get advisory SMS messages from experts and departments on crops, weather and schemes in their language.
Other sources of help
- Your nearest Krishi Vigyan Kendra
- Block and district agriculture offices
- The Meghdoot app for weather based agro advisories
- The PM-Kisan helpline for PM-Kisan related queries
Advice for farmers
Before sowing, selling or storing your crop, check the latest information with your district agriculture department, Krishi Vigyan Kendra or mandi committee.
Bottom line
Save 1800-180-1551 on your phone. The Kisan Call Centre gives free, expert farming advice in your own language.
Source / स्रोत: Ministry of Agriculture and Farmers Welfare, mKisan portal
